all vehicles · every Grand Cherokee year · method

Jeep Grand Cherokee 2023

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.83 per 1,000

1.9 times this nameplate’s own median · from 429 complaints filed in the first three years, of 588 ever. 95% lower bound 1.66.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.98	72
2009	0.27	17
2010	0.24	16
2011	1.57	167
2012	2.00	283
2013	1.71	282
2014	4.62	828
2015	2.05	389
2016	0.49	101
2017	0.53	119
2018	0.72	168
2019	0.33	78
2020	0.28	64
2021	0.99	236
2022	0.79	192
2023	1.83	429

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 248 complaints

hybrid	81	33%
service hybrid	32	13%
hybrid system	27	11%
stellantis	25	10%
high voltage	20	8%
voltage battery	17	7%

Engine 113 complaints

hybrid	42	37%
hybrid system	20	18%
service hybrid	19	17%
stellantis	12	11%

Suspension 110 complaints

repair yet	18	16%
yet exceeded	14	13%
experienced parts	13	12%
spring detached	12	11%
suspension coil	11	10%
suspension steering	11	10%

When it breaks

52% of reported failures happened before 30,000 miles (median 26,800 miles, from 87 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

1 investigation covering this model year, 1 of which list a recall campaign. Owners had filed 124 complaints about this component over roughly 34 months before an investigation opened.

Recall 23V-413 Post Remedy Failures

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11490786 · 11503232 · 11503451 · 11503558 · 11507722 · 11507874

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.