all vehicles · every Grand Cherokee year · method

Jeep Grand Cherokee 2013

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.71 per 1,000

1.8 times this nameplate’s own median · from 282 complaints filed in the first three years, of 804 ever. 95% lower bound 1.51.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.98	72
2009	0.27	17
2010	0.24	16
2011	1.57	167
2012	2.00	283
2013	1.71	282
2014	4.62	828
2015	2.05	389
2016	0.49	101
2017	0.53	119
2018	0.72	168
2019	0.33	78
2020	0.28	64
2021	0.99	236
2022	0.79	192
2023	1.83	429

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 376 complaints

campaign electrical	183	48%
chrysler dodge	52	14%
dodge ram	43	11%
service brakes	29	8%
confirmed parts	28	8%
campaign numbers	28	8%

Service Brakes 146 complaints

brakes service	60	40%
part needed	19	13%
notification recall	14	9%
chrysler dodge	13	9%
waiting list	12	8%
needed unavailable	11	8%

Engine 106 complaints

pump	26	25%
fuel pump	23	22%
chrysler	22	21%
relay	19	18%
pump relay	17	16%

When it breaks

23% of reported failures happened before 30,000 miles (median 67,400 miles, from 436 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

6 investigations covering this model year, 2 of which list a recall campaign. Owners had filed 255 complaints about this component over roughly 27 months before an investigation opened.

Totally Integrated Power Module Failure

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10474349 · 10477942 · 10482867 · 10491883 · 10496471 · 10497839

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is verified against a published figure.