Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 190 complaints
ptu
105
55%
unit
61
32%
transfer unit
47
25%
power transfer
47
25%
diagnosed ptu
17
9%
cherokees
17
9%
When it breaks
36% of reported failures happened before 30,000 miles (median 50,000 miles, from 94 complaints that recorded one).
No clear early or late pattern.
What NHTSA did
No NHTSA investigation covers this model year.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.