all vehicles · every Pilot year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.3 times this nameplate’s own median · from 110 complaints filed in the first three years, of 271 ever. 95% lower bound 0.74.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.20 | 21 | |
| 2009 | 0.15 | 22 | |
| 2010 | 0.10 | 14 | |
| 2011 | 0.70 | 77 | |
| 2012 | 0.57 | 66 | |
| 2013 | 0.91 | 110 | |
| 2014 | 0.33 | 39 | |
| 2015 | 0.23 | 28 | |
| 2016 | 1.45 | 186 | |
| 2017 | 0.84 | 104 | |
| 2018 | 0.35 | 50 | |
| 2019 | 1.00 | 148 | |
| 2020 | 1.59 | 206 | |
| 2021 | 1.03 | 137 | |
| 2022 | 0.49 | 59 | |
| 2023 | 0.81 | 85 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| eco | 22 | 28% | |
| vibration | 18 | 23% | |
| vcm | 12 | 16% | |
| eco mode | 12 | 16% | |
| annoying | 11 | 14% |
| vibration | 24 | 45% | |
| eco | 20 | 37% | |
| eco mode | 13 | 25% | |
| annoying | 12 | 23% |
No clear early or late pattern.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10491996 · 10493793 · 10496730 · 10496956 · 10497645 · 10499673