all vehicles · every Grand Caravan year · method

Dodge Grand Caravan 2017

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.46 per 1,000

0.7 times this nameplate’s own median · from 58 complaints filed in the first three years, of 415 ever. 95% lower bound 0.34.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	1.87	231
2009	0.70	75
2010	1.68	163
2011	0.42	45
2012	0.64	81
2013	1.38	183
2014	0.90	116
2015	0.32	37
2016	0.61	69
2017	0.46	58
2018	0.42	58
2019	0.41	56

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Electrical System 144 complaints

sliding	71	49%
sliding door	61	42%
side sliding	28	20%
door stuck	22	15%
passenger sliding	15	11%
loud buzzing	13	9%

Unknown Or Other 98 complaints

sliding	64	65%
sliding door	54	55%
side sliding	26	27%
door stuck	17	18%

Structure 95 complaints

door stuck	23	24%
stuck lock	13	14%
stuck locked	11	12%
locked position	11	12%
lock position	10	11%

When it breaks

7% of reported failures happened before 30,000 miles (median 63,095 miles, from 179 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

1 investigation covering this model year, 0 of which list a recall campaign.

Active Head Rest Inadvertent Deployment

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10978919 · 11002680 · 11035843 · 11048555 · 11063549 · 11067356

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.