Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 406 complaints
recall repair
209
51%
notification campaign
208
51%
air bags
172
42%
bags
172
42%
repair unavailable
159
39%
bags electrical
151
37%
Air Bags 163 complaints
campaign
137
83%
electrical
136
83%
system
135
82%
electrical system
134
82%
bags electrical
116
71%
however part
104
63%
Service Brakes 74 complaints
van
15
20%
chrysler
13
18%
warped
11
15%
When it breaks
12% of reported failures happened before 30,000 miles (median 75,000 miles, from 398 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 36 complaints about this component over roughly 44 months before an investigation opened.
Totally Integrated Power Module Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.