all vehicles · every Taurus year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.3 times this nameplate’s own median · from 35 complaints filed in the first three years, of 280 ever. 95% lower bound 0.42.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.47 | 25 | |
| 2009 | 0.67 | 33 | |
| 2010 | 1.08 | 62 | |
| 2011 | 0.71 | 47 | |
| 2012 | 0.26 | 18 | |
| 2013 | 0.69 | 53 | |
| 2014 | 0.46 | 33 | |
| 2015 | 0.63 | 35 | |
| 2016 | 0.21 | 10 | |
| 2017 | 0.28 | 12 | |
| 2018 | 0.15 | 6 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| back prevention | 51 | 82% | |
| prevention | 51 | 82% | |
| campaign back | 49 | 79% | |
| notification | 47 | 75% | |
| notification campaign | 46 | 74% | |
| prevention however | 42 | 67% |
| module | 28 | 53% | |
| pump module | 10 | 19% |
| fault | 17 | 34% | |
| steering fault | 10 | 20% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10644303 · 10655329 · 10703393 · 10725189 · 10758775 · 10824661