all vehicles · every Taurus year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.4 times this nameplate’s own median · from 53 complaints filed in the first three years, of 591 ever. 95% lower bound 0.50.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.47 | 25 | |
| 2009 | 0.67 | 33 | |
| 2010 | 1.08 | 62 | |
| 2011 | 0.71 | 47 | |
| 2012 | 0.26 | 18 | |
| 2013 | 0.69 | 53 | |
| 2014 | 0.46 | 33 | |
| 2015 | 0.63 | 35 | |
| 2016 | 0.21 | 10 | |
| 2017 | 0.28 | 12 | |
| 2018 | 0.15 | 6 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| assist | 119 | 40% | |
| steering assist | 93 | 31% | |
| included | 78 | 26% | |
| included recall | 33 | 11% | |
| assist fault | 30 | 10% | |
| related campaign | 28 | 10% |
| module | 29 | 30% | |
| control module | 10 | 11% |
| pump | 17 | 24% | |
| water pump | 11 | 16% | |
| water | 11 | 16% | |
| throttle | 11 | 16% | |
| throttle body | 10 | 15% | |
| body | 10 | 15% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10482522 · 10485853 · 10485961 · 10514282 · 10526386 · 10526420