Ford Edge 2017

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.58 per 1,000

1.2 times this nameplate’s own median · from 80 complaints filed in the first three years, of 1374 ever. 95% lower bound 0.45.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2008	0.44	49
2009	0.11	11
2010	0.50	52
2011	1.22	146
2012	1.45	181
2013	3.42	439
2014	0.39	46
2015	1.32	154
2016	1.00	130
2017	0.58	80
2018	0.47	65
2019	0.44	60
2020	0.33	41
2021	0.32	31
2022	0.41	35

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Engine 701 complaints

coolant	557	79%
intrusion	180	26%
coolant intrusion	168	24%
coolant leaking	155	22%
ecoboost	121	17%
long block	80	11%

Engine And Engine Cooling 266 complaints

coolant	242	91%
engine warning	191	72%
coolant intrusion	116	44%
intrusion	116	44%
diagnosed coolant	78	29%
determined coolant	50	19%

Service Brakes 209 complaints

brakes service	52	22%
back prevention	31	13%
prevention	31	13%
parts recall	30	13%
hydraulic back	27	12%
prevention however	26	11%

When it breaks

11% of reported failures happened before 30,000 miles (median 70,000 miles, from 616 complaints that recorded one).

Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.

What NHTSA did

3 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 313 complaints about this component over roughly 81 months before an investigation opened.

Loss of Motive Power

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10946229 · 11000305 · 11003293 · 11006302 · 11010632 · 11012491

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.