all vehicles · every Edge year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
better than this nameplate’s own median · from 11 complaints filed in the first three years, of 261 ever. 95% lower bound 0.04.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.44 | 49 | |
| 2009 | 0.11 | 11 | |
| 2010 | 0.50 | 52 | |
| 2011 | 1.22 | 146 | |
| 2012 | 1.45 | 181 | |
| 2013 | 3.42 | 439 | |
| 2014 | 0.39 | 46 | |
| 2015 | 1.32 | 154 | |
| 2016 | 1.00 | 130 | |
| 2017 | 0.58 | 80 | |
| 2018 | 0.47 | 65 | |
| 2019 | 0.44 | 60 | |
| 2020 | 0.33 | 41 | |
| 2021 | 0.32 | 31 | |
| 2022 | 0.41 | 35 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| recall | 121 | 91% | |
| takata | 95 | 72% | |
| takata recall | 94 | 71% | |
| recall notification | 37 | 28% | |
| parts become | 17 | 13% | |
| confirm parts | 14 | 11% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10273522 · 10285805 · 10292387 · 10308667 · 10316849 · 10350313