Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Unknown Or Other 163 complaints
heater
83
51%
cold air
64
39%
core
55
34%
heater core
54
33%
blows
40
25%
heat passenger
23
14%
Electrical System 109 complaints
cold
21
20%
passenger side
21
20%
heat
20
19%
heater
18
17%
cold air
13
12%
core
10
10%
Air Bags 109 complaints
occupant restraint
11
10%
belts air
10
9%
bags seat
10
9%
When it breaks
12% of reported failures happened before 30,000 miles (median 70,000 miles, from 391 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
1 investigation covering this model year, 0 of which list a recall campaign.
Active Head Rest Inadvertent Deployment
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.