Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Electrical System 395 complaints
part needed
63
16%
blind spot
38
10%
blind
38
10%
repair experienced
36
9%
window switch
33
8%
system part
33
8%
Engine 100 complaints
van
21
21%
shuts
15
15%
power steering
12
12%
shuts off
11
11%
Unknown Or Other 58 complaints
spot
18
31%
blind spot
17
30%
blind
17
30%
van
13
23%
sensors
10
18%
When it breaks
15% of reported failures happened before 30,000 miles (median 70,000 miles, from 372 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 0 of which list a recall campaign.
Totally Integrated Power Module Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.