all vehicles · every Traverse year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.1 times this nameplate’s own median · from 49 complaints filed in the first three years, of 290 ever. 95% lower bound 0.30.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2009 | 0.34 | 31 | |
| 2010 | 0.35 | 35 | |
| 2011 | 0.61 | 65 | |
| 2012 | 0.33 | 32 | |
| 2013 | 0.33 | 30 | |
| 2014 | 0.71 | 71 | |
| 2015 | 0.33 | 37 | |
| 2016 | 0.41 | 49 | |
| 2017 | 0.38 | 45 | |
| 2018 | 1.03 | 139 | |
| 2019 | 0.51 | 75 | |
| 2020 | 0.24 | 33 | |
| 2021 | 0.19 | 23 | |
| 2022 | 0.41 | 44 | |
| 2023 | 0.54 | 60 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| repair made | 107 | 65% | |
| however part | 105 | 64% | |
| part recall | 104 | 63% | |
| yet | 99 | 60% | |
| experienced tool | 91 | 55% | |
| repair yet | 90 | 55% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10781032 · 10790660 · 10838050 · 10839313 · 10852221 · 10872474