all vehicles · every Murano year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
0.9 times this nameplate’s own median · from 17 complaints filed in the first three years, of 193 ever. 95% lower bound 0.17.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2009 | 0.89 | 55 | |
| 2010 | 0.32 | 17 | |
| 2011 | 0.17 | 9 | |
| 2012 | 0.36 | 19 | |
| 2013 | 0.23 | 11 | |
| 2014 | 0.26 | 12 | |
| 2015 | 1.42 | 78 | |
| 2016 | 0.56 | 42 | |
| 2017 | 0.62 | 51 | |
| 2018 | 0.84 | 67 | |
| 2019 | 0.26 | 20 | |
| 2020 | 0.28 | 18 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| floor | 35 | 61% | |
| soft | 16 | 28% | |
| way floor | 15 | 27% | |
| actuator | 13 | 23% | |
| abs actuator | 12 | 22% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10303566 · 10313211 · 10343371 · 10345070 · 10347460 · 10354379