Mazda CX-5 2016

Safety complaints filed by owners in the first three years, per 1,000 sold.

1.67 per 1,000

3.7 times this nameplate’s own median · from 187 complaints filed in the first three years, of 509 ever. 95% lower bound 1.43.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2013	1.09	67
2014	1.48	132
2015	0.72	76
2016	1.67	187
2017	0.26	31
2018	0.45	62
2019	0.26	40
2020	0.20	30
2021	0.55	87
2022	0.19	30
2023	0.29	44

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Exterior Lighting 161 complaints

running	122	76%
daytime	96	60%
daytime running	91	56%
led	78	48%
running lights	67	42%
running light	50	31%

Electrical System 71 complaints

infotainment

15%

Service Brakes 69 complaints

parking	36	52%
parking brake	24	35%
epb	12	18%
electronic parking	10	15%

When it breaks

48% of reported failures happened before 30,000 miles (median 30,939 miles, from 335 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

No NHTSA investigation covers this model year.

That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

10725192 · 10725853 · 10730269 · 10744814 · 10747368 · 10760020

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.