Kia Soul 2019

Safety complaints filed by owners in the first three years, per 1,000 sold.

0.23 per 1,000

better than this nameplate’s own median · from 23 complaints filed in the first three years, of 135 ever. 95% lower bound 0.13.

Against its own model years

The model year carries far more information than the badge, so this is the comparison that matters.

Model year	Per 1,000	Complaints
2010	1.07	72
2011	0.51	43
2012	0.43	47
2013	0.45	53
2014	0.55	72
2015	0.44	64
2016	0.24	35
2017	0.26	34
2018	0.41	45
2019	0.23	23
2020	1.94	165
2021	0.75	55
2022	0.26	17
2023	0.69	41

What owners describe

Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.

Engine 87 complaints

oil consumption	23	27%
consumption	23	27%
catalytic	18	21%
converter	15	18%
catalytic converter	14	16%

When it breaks

38% of reported failures happened before 30,000 miles (median 50,000 miles, from 45 complaints that recorded one).

No clear early or late pattern.

What NHTSA did

1 investigation covering this model year, 0 of which list a recall campaign.

Loss of Motive Power

What owners and forums say

Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.

Check this yourself

Example records behind this page:

11181597 · 11184858 · 11190832 · 11191816 · 11192614 · 11196071

Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.