Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Power Train 1459 complaints
clutch
390
26%
module
223
15%
control module
165
11%
tcm
164
11%
transmission control
145
10%
shuddering
113
8%
Steering 933 complaints
steering
897
96%
assist
393
42%
steering assist
322
34%
fault
191
20%
assist fault
139
15%
malfunction
103
11%
Engine 477 complaints
transmission
194
41%
clutch
71
15%
module
46
10%
gears
42
9%
tank
41
9%
control module
33
7%
When it breaks
19% of reported failures happened before 30,000 miles (median 67,000 miles, from 3138 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
5 investigations covering this model year, 4 of which list a recall campaign. Owners had filed 50 complaints about this component over roughly 13 months before an investigation opened.
Door Latch Failure
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.