all vehicles · every Expedition year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
1.1 times this nameplate’s own median · from 41 complaints filed in the first three years, of 357 ever. 95% lower bound 0.51.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 0.65 | 36 | |
| 2009 | 0.16 | 7 | |
| 2010 | 0.67 | 23 | |
| 2011 | 0.56 | 22 | |
| 2012 | 0.36 | 14 | |
| 2013 | 0.42 | 16 | |
| 2014 | 0.14 | 6 | |
| 2015 | 0.88 | 38 | |
| 2016 | 0.73 | 37 | |
| 2017 | 0.73 | 41 | |
| 2018 | 0.99 | 53 | |
| 2019 | 0.38 | 27 | |
| 2020 | 0.51 | 42 | |
| 2021 | 1.06 | 85 | |
| 2022 | 0.68 | 49 | |
| 2023 | 0.71 | 48 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| blower | 43 | 47% | |
| blower motor | 33 | 36% | |
| visibility | 33 | 36% | |
| visibility electrical | 32 | 35% | |
| campaign visibility | 30 | 33% |
| brake master | 26 | 33% | |
| low brake | 19 | 24% | |
| cylinder brake | 18 | 23% |
| wrench | 15 | 30% | |
| restarted | 12 | 24% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
10899848 · 10943948 · 10985829 · 10993857 · 11005500 · 11010187