all vehicles · every Escape year · method
Safety complaints filed by owners in the first three years, per 1,000 sold.
better than this nameplate’s own median · from 110 complaints filed in the first three years, of 1816 ever. 95% lower bound 0.31.
The model year carries far more information than the badge, so this is the comparison that matters.
| Model year | Per 1,000 | Complaints | |
|---|---|---|---|
| 2008 | 1.44 | 226 | |
| 2009 | 0.55 | 90 | |
| 2010 | 0.92 | 167 | |
| 2011 | 2.03 | 451 | |
| 2012 | 0.48 | 123 | |
| 2013 | 1.40 | 389 | |
| 2014 | 0.64 | 192 | |
| 2015 | 0.34 | 104 | |
| 2016 | 0.46 | 141 | |
| 2017 | 0.72 | 221 | |
| 2018 | 0.38 | 110 | |
| 2019 | 0.28 | 71 | |
| 2020 | 0.93 | 196 | |
| 2021 | 1.17 | 189 | |
| 2022 | 1.43 | 202 | |
| 2023 | 0.62 | 86 |
Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
| coolant | 879 | 75% | |
| intrusion | 365 | 31% | |
| coolant intrusion | 357 | 31% | |
| coolant leaking | 172 | 15% | |
| program | 110 | 9% | |
| intrusion engine | 94 | 8% |
| mileage | 324 | 94% | |
| coolant | 298 | 86% | |
| intrusion | 190 | 55% | |
| coolant intrusion | 187 | 54% | |
| intrusion engine | 92 | 27% | |
| satisfaction program | 61 | 18% |
| coolant | 95 | 34% | |
| intrusion | 52 | 19% | |
| coolant intrusion | 49 | 18% | |
| block | 38 | 14% | |
| misfire | 24 | 9% | |
| cylinders | 22 | 8% |
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
That is not a clean bill of health, and not a criticism of the agency: investigations open for many reasons and complaint volume is only one of them.
Example records behind this page:
11062210 · 11088921 · 11093294 · 11093920 · 11096357 · 11101854