Phrases over-represented in these complaints compared with the same component on every other vehicle. Counts are complaints containing the phrase.
Engine 257 complaints
chevy
50
20%
smell
32
13%
water
28
11%
reduced
27
11%
traction
26
10%
engine power
24
10%
Power Train 193 complaints
chevy
40
21%
turbo
16
9%
hesitation
14
7%
jerks
14
7%
goes
14
7%
traction
13
7%
Electrical System 96 complaints
chevy
16
17%
traction
11
12%
When it breaks
30% of reported failures happened before 30,000 miles (median 55,000 miles, from 580 complaints that recorded one).
Failures arrive late and spread out, which looks like wear. Service history matters more than model year here.
What NHTSA did
2 investigations covering this model year, 1 of which list a recall campaign. Owners had filed 25 complaints about this component over roughly 7 months before an investigation opened.
Chapman Chevrolet / Cruze Engine Recall
What owners and forums say
Not built yet. This panel is meant to carry community sentiment beside the filed-complaint data, so the two can be compared. Showing something weaker here would defeat its purpose.
Limits of this figure. It counts safety complaints filed with the federal government, which is a floor on failures and not a census: problems that only cost money are under-reported. Complaint rates also reflect how likely a brand’s owners are to file, which cannot be separated from how often the car fails. Sales are calendar-year and the denominator for this nameplate is automated checks only, not verified against an external source.